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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Important Do's and Dont's of Smoke Damage

11/30/2023 (Permalink)

  • Limit movement in the area to prevent further damage.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Clearly mark the area with caution signs and safety tape.
  • If area is safe, list vital contents for emergency restoration/priority service. 
  • Be sure your staff wears proper personal protection equipment. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • Wash off both sides of leaves on indoor plants.
  • Change HVAC filters and tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 
  • Do not attempt to wash walls or painted surfaces without first contacting your SERVPRO Professional. 
  • Do not attempt to shampoo carpet or upholstered furniture without first contacting your local SERVPRO Professional. 
  • Do not attempt to clean any electrical appliances, computers, television, radios, etc., that may have been close to fire, heat or water without first contacting an authorized repair service.

Abe and Jeff's Presentation

1/20/2023 (Permalink)

Our Franchise Owner, Jeff Smith, and our Commercial Marketing Representative, Abe Mitchell, gave a presentation at a commercial property. Abe ran a large job at the commercial property a few months prior. Our SERVPRO team did such a good job that Jeff and Abe were both asked to speak about the process that SERVPRO takes when executing a water job. The commercial property showed incredible appreciation to SERVPRO as a company, and Abe himself. 

In the presentation, they spoke about ERPs, causes of water loss, and touched on previous SERVPRO projects. The audience included members of the academic community and property managers in Lexington.

This presentation is one of the reasons SERVPRO is so special as a company. Not only was SERVPRO incredibly honored to speak at this event, but it was a terrific opportunity to tell a lot of people about the various jobs SERVPRO can do, and the importance of SERVPRO to the local community. The guys were beyond excited to speak and spread the work at a company that they are so proud to be a part of! 

SERVPRO goes to the Fire Prevention Festival

11/30/2022 (Permalink)

This past weekend, SERVPRO visited the Fire Prevention Festival at Masterson Station Park. The Fire Prevention Festival takes place every year and is very popular for parents and children. The Fire Prevention Festival has a bouncy house, lots of candy, fire trucks, police helicopters, and more! There is music playing as parents and children walk around and learn about fire safety. 

When families are walking around the festival, they can enjoy the music from the D.J. booth that Parks and Recreation provides. Along with the companies that attend the festival to support the local fire department, there are local food trucks as well. While children are enjoying face painting and bicycle races, the parents can enjoy barbecue! 

There are tons of fire fighters that bring their trucks for tours and are open to any questions our local patrons could ask. The Fire Prevention Festival is a great example of fire safety bringing the community closer together! 

Our Marketers Love to Network!

9/29/2022 (Permalink)

Our Marketing Representatives love to market and network! There are many positive aspects about networking and meeting people at events. Right now, there are a ton of reconstruction events going on in the marketing and networking world! This is great for SERVPRO because the construction department is growing more and more every day! The more people you meet, the more likely it is that they will remember you when they are experiencing a disaster! You never know who you might meet that may become a new client. When disaster strikes, it is never scheduled. 

Not only is it beneficial when we meet potential clients, but it might work in our marketers favor as well! It is always good to meet new people and potentially expand your business! 

For Immediate Service, Call SERVPRO

4/21/2022 (Permalink)

For immediate service in Lexington, Call SERVPRO

SERVPRO of Lexington, KY provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (859)225-3193

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO answers to the aftermath of Hurricane Florence

2/16/2022 (Permalink)

A few years ago, Hurricane Florence impacted the entire eastern side of the United States. The area of the U.S. that was hit the hardest was North Carolina. The winds reached up to 140 miles per hour, resulting in the storm being catastrophic to the eastern coast. The category four hurricane dropped almost 40 inches of rain, caused billions of dollars in damage, and several fatalities. 

As soon as the roads were clear, our SERVPRO team headed down to the coast of North Carolina to help in any way that they could. Our team responded to mostly commercial properties in Beaufort, Atlantic Beach, Havelock, Swansboro, and many other areas on the coast of North Carolina. 

Our SERVPRO team is just one of many in North Carolina trying to help with the aftermath of the storms. Our team has been in the area for almost two weeks and may be down there much longer with the destruction caused by Hurricane Florence. 

Natural Disasters and SERVPRO

12/20/2021 (Permalink)

When Hurricane Harvey hit, our SERVPRO team responded immediately. Our team heard the news of the hurricane and prepared for the worst. With in a few days, our team was on the way to Houston. Most of our team focused on the rebuilding and restoration of residential and commercial businesses. There was so much flooding and water damage in the area, it was difficult to asses what the harm would be from the water damage. 

When severe water damage comes into play, mold is likely to surface shortly afterward. Mold can begin to grow 48 to 72 hours after the water hits the exposed area. In the case of Hurricane Harvey, the area in question had the perfect growing environment for mold. This picture was the result of a ton of water on the area affected and massive mold growth. SERVPRO not only helped with the destruction and devastation in Houston, but they stuck around for the aftermath of the aftermath.

SERVPRO tackles local fire

10/28/2021 (Permalink)

Just two days ago, a local family suffered a terrible fire. Luckily, the fire was only contained to the second story. However, there is still a lot of damage to the house. Our SERVPRO team believes the fire began because of electrical problems. Electrical fires are responsible for an estimated 51,000 fires each year, nearly 500 deaths, more than 1,4000 injuries and around 1.3 billion dollars in damages. Electrical distribution systems are the third leading cause of home structural fires. In this case, this family got very lucky. 

Our SERVPRO team goes out and assesses the damage after the firemen have left. They walk through the house and take tons of pictures for our records. SERVPRO then removes all items in the damaged area. Any items that they can save, they do. Then, they do repairs for all damaged areas. The SERVPRO team only has the most qualified technicians to help get the job done. 

Reduce Business Interruption by Planning for it Now

9/29/2021 (Permalink)

As many as 50% of businesses close following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them has a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

By developing a "SERVPRO Emergency READY Profile" for your business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Mold after a Burst Pipe

9/1/2021 (Permalink)

Have you ever gone on vacation to come return and find mold somewhere in your home? This happened to a local family not too long ago, and SERVPRO was there to help! 

A pipe had busted behind the local family's fridge. First, there was water damage on the wall. Then, mold damage occurred later. The first plan of action was to remove the molded materials. Then we set up drying equipment to help dry the areas that were still wet.

Once mold is spotted, it is important to begin the removal process because mold can spread quickly. It tends to be found in damp, warm places, such as, our bathrooms or any type of plumbing area. Unfortunately, some people have a mold allergy which is another reason for a prompt removal.

Luckily, the family that found mold on their arrival home noticed it immediately and SERVPRO was quick to respond. We employ only highly trained professionals that are especially trained in this field. 

Air Quality

6/28/2021 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

  • Is anyone smoking indoors? No one should smoke indoors.
  • Can you see or smell mold or mildew? 
  • Is the humidity regularly above 50 percent?
  • Are there leaks or standing water anywhere—kitchen, basement, attic?
  • Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
  • Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
  • Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
  • Have you recently remodeled or added new furniture, carpeting or painted?
  • Do you use odor-masking chemicals or "air-freshening" devices?
  • Has kitchen or food garbage been covered and removed?
  • Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Lexington for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

Our marketers love to network!

4/21/2021 (Permalink)

Our Marketing Representatives love to market and network! There are many positive aspects about networking and meeting people at events. Right now, there are a ton of reconstruction events going on in the marketing and networking world! This is great for SERVPRO because the construction department is growing more and more every day! The more people you meet, the more likely it is that they will remember you when they are experiencing a disaster! You never know who you might meet that may become a new client. When disaster strikes, it is never scheduled. 

Not only is it beneficial when we meet potential clients, but it might work in our marketers favor as well! It is always good to meet new people and potentially expand your business! 

Customer Appreciation Party at Keeneland

8/30/2019 (Permalink)

In about a month, there will be an event in Lexington, Kentucky that is a staple to our local community. Keeneland happens every year in April and in October for four weeks. People travel to Lexington just to attend this special occasion. SERVPRO of Lexington has made it a habit to attend as well. We set up a spot and honor our customers. 

This event is a customer appreciation party we hold twice a year on the Keeneland tailgate grounds. The event offers free admission into Keeneland, free food, drinks, and lots of door prizes. SERVPRO of Lexington values our relationships with all of the customers and companies we serve. This is our time to show our token of appreciation. 

This upcoming meet will be the fall meet in October. We will be there to say "thank you" to everyone that let us help them. So, please come join us this fall at Keeneland!